Soul Academy by Faye
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Soul Academy Society Membership Agreement

This Membership Agreement ("Agreement") is made between Soul Academy ("Company", "we", "us", or "our") and the individual enrolling in the Soul Academy Society Membership ("Member", "you", or "your"). By enrolling, you agree to the following terms and conditions:
 
1. Membership Overview
  • The Soul Academy Society Membership ("Membership") provides access to online learning resources, including courses, workbooks, meditations, and an exclusive online community.

    2. Payment Terms & Commitment
  • The Membership requires a minimum commitment of 12 months.
  • Membership fees are billed monthly via direct debit and will continue beyond the 12-month term unless you notify us in writing to cancel.
  • Payments are non-refundable, including any past or unused payments.
  • If a payment fails, you will be notified and must rectify the issue promptly.
  • If non-payment continues for 14 days, we reserve the right to terminate your Membership.

    3. Membership Inclusions & Content Release
  • Your Membership grants access to an online learning platform containing digital resources, including courses, meditations, and workbooks.
  • New content will be added at least once per month, with additional resources at our discretion.
  • You are granted personal use only of these materials. Sharing, redistributing, or repurposing content without our written consent is strictly prohibited.

    4. Online Community & Behaviour Policy
  • As a Member, you are invited to join the private Soul Academy Society Facebook group. By participating, you acknowledge:
  • Although the group is private, Facebook is a third-party platform, and privacy cannot be guaranteed.
  • We are not affiliated with Facebook and are not responsible for data collection or privacy policies related to the platform.
  • Respectful conduct is required at all times. This includes:
  • Respecting the privacy of others.
  • Maintaining positive energy within the group.
  • Not giving unsolicited advice to other Members.
  • Not sending private messages (PMs) to other Members without prior permission.
  • Not sharing any content from the group or Membership portal without our written consent.
  • We reserve the right to remove any Member who breaches this behaviour policy.

    5. Platform & Technology Disclaimer
  • Our Membership content is hosted on a third-party learning platform.
  • We are not responsible for technical disruptions, outages, or data loss caused by external service providers.
  • By using the platform, you accept any risks associated with digital learning technology.

    6. Limitation of Liability & Disclaimer
  • The Membership is for educational and personal development purposes only.
  • We do not guarantee any specific personal, business, or spiritual outcomes.
  • Our guidance is not a substitute for medical, psychological, or professional advice. You should seek appropriate professional support if required.
  • To the fullest extent permitted by law, we are not liable for any loss, injury, or damages arising from your participation in the Membership.

    7. Cancellation & Termination
  • To cancel, you must email [email protected] with 30 days’ written notice.
  • Membership will continue beyond the initial 12-month term unless you provide cancellation notice.
  • No refunds will be provided for any past payments.
  • We reserve the right to terminate your Membership for non-payment or breach of this Agreement.

    8. Intellectual Property Rights
  • All Membership content, including courses, workbooks, and meditations, remains the intellectual property of Soul Academy.
  • Content is for personal use only and must not be shared, resold, or repurposed without our express written permission.

    9. Dispute Resolution & Governing Law
  • Any disputes will first be addressed through mediation.
  • If mediation does not resolve the matter, disputes will be handled in the Federal Court of Australia.

    ​10. Agreement Acceptance
  • By enrolling and making payment, you confirm that you have read, understood, and agree to this Membership Agreement.
  • For any questions or concerns, contact us at [email protected].
    - Soul Academy

Soul Academy Business Service Agreement

This Service Agreement ("Agreement") is made between Soul Academy ("Company", "we", "us", or "our") and the individual or entity engaging with our services ("Client", "you", or "your"). By purchasing, booking, or participating in any of our offerings, you agree to the following terms and conditions:

1. Services Covered
This Agreement applies to all Soul Academy services, including but not limited to:
  • 1:1 coaching services
  • Group coaching programs
  • Membership programs
  • Online workshops, courses, and seminars
  • In-person events, retreats, and workshops
  • Private and public online community spaces
 
2. Payment Terms
  • Payment is required in full for all services and events unless otherwise agreed in writing by us.
  • Payment plans may be available at our discretion and may incur additional fees.
  • Payments are processed via third-party payment systems and may be subject to transaction fees.
  • Cash and bank transfers are accepted as alternative payment methods.
  • For 1:1 coaching programs and group coaching programs, Clients commit to completing the entire program. A separate service agreement will be provided for these engagements.
  • Payments are non-refundable, including deposits and any past or unused payments.
 
3. Online Platform & Third-Party Risks
  • Our website and learning platform are hosted by third-party providers, and we are not responsible for downtime, data breaches, or service disruptions beyond our control.
  • We utilise third-party social media platforms (including private and public Facebook groups and other online communities). While we aim to maintain a secure space, we do not control these platforms and cannot guarantee privacy or security.
  • By engaging with our digital platforms, you acknowledge and accept the risks associated with third-party technology.
 
4. Community & Conduct Expectations
All Clients, Members, and Participants must adhere to the following guidelines when engaging with our services, events, and online communities:
  • Respect the privacy and confidentiality of other members and clients.
  • Maintain a positive and supportive environment in all spaces.
  • No unsolicited advice to other members or participants.
  • No private messaging (PMs) to other members without prior permission.
  • Do not share, copy, or redistribute any content from our programs, workshops, events, or community spaces without our written consent.
We reserve the right to remove any Client or Member from our programs or communities if they fail to adhere to these guidelines.
 
5. Limitation of Liability & Disclaimers
  • All services are provided for educational and personal development purposes.
  • We do not guarantee any specific outcomes from our coaching, programs, or events.
  • Our guidance does not replace professional medical, psychological, or financial advice. Clients should seek appropriate licensed professional support when needed.
  • We are not responsible for technical issues on third-party platforms, social media sites, or payment processors.
  • To the fullest extent permitted by law, we are not liable for any loss, injury, or damages arising from your participation in our services.
 
6. Event & Service Cancellation Policy
  • If you need to cancel or reschedule, you must notify us in writing at [email protected].
  • No refunds will be provided for cancellations or missed sessions.
  • If we cancel an event, workshop, or session, you will be offered an alternative date or credit for future services.
  • We reserve the right to refuse or terminate service for non-payment, misconduct, or failure to adhere to our policies.
 
7. Intellectual Property Rights
  • All content provided in our programs, events, and online platforms remains the intellectual property of Soul Academy.
  • No materials may be copied, shared, resold, or modified without our written permission.
 
8. Governing Law & Dispute Resolution
  • Any disputes will first be addressed through mediation.
  • If mediation does not resolve the issue, disputes will be handled in the Federal Court of Australia.
 
9. Agreement Acceptance
By engaging in our services, making a payment, or participating in any of our programs, you confirm that you have read, understood, and agree to this Service Agreement.
For any questions or concerns, contact us at [email protected].
- Soul Academy

Privacy Policy

Last Updated: 12th February 2025

Soul Academy ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services. By using our website and services, you consent to the terms outlined in this policy.

1. Information We Collect
We collect personal data to provide and improve our services. The types of information we collect include:
  • Name
  • Email address
  • Phone number
  • Billing information (via third-party payment processors)
  • Business details (if applicable)
Any additional information you provide through our website, coaching sessions, events, or membership platform.

2. How We Use Your Information
We use your personal information to:
Provide and manage our services, including coaching, memberships, and events.
Process transactions securely through third-party payment providers.
Communicate updates, offers, and relevant information.
Improve our website, services, and customer experience.
Ensure compliance with legal obligations.

3. Data Storage & Security
Your information is stored in secure systems, including third-party platforms we use to operate our business. We implement security measures to protect against unauthorised access, disclosure, or modification. However, no online storage system is 100% secure, and you acknowledge the risks associated with online data transmission.

4. Third-Party Disclosure
We do not sell, trade, or share your personal information with third parties, except where necessary to provide our services (e.g., payment processors, email marketing providers). These third-party providers have their own privacy policies governing the use of your information.

5. International Clients & GDPR Compliance
If you are located outside Australia, including in the EU/UK, you acknowledge that your data may be transferred to and processed in Australia. For EU clients, we comply with the General Data Protection Regulation (GDPR) where applicable, ensuring lawful data processing practices. If you wish to exercise your GDPR rights, such as accessing or deleting your data, please contact us at [email protected].

6. Cookies & Tracking Technologies
We may use cookies and tracking technologies to enhance user experience and analyse website traffic. You can manage cookie preferences through your browser settings.

7. Your Rights & Contact Information
You have the right to:
  • Request access to or correction of your personal information.
  • Withdraw consent or request deletion of your data, subject to legal obligations.
  • Opt out of marketing communications.
For any privacy-related inquiries, please contact us at [email protected].

Website Terms of Use

Last Updated: 12th February 2025

1. Acceptance of Terms
By accessing this website ("Site"), you agree to comply with these terms of use. If you do not agree, please discontinue use immediately.

2. Intellectual Property Rights
All content on this Site, including text, graphics, logos, and resources, is the intellectual property of Soul Academy and may not be copied, distributed, or used without written permission.

3. Acceptable Use
You agree not to:
  • Use this Site for unlawful purposes.
  • Disrupt website security or functionality.
  • Copy, distribute, or misuse materials without permission.

4. Third-Party Links & Services
This Site may contain links to third-party websites. We are not responsible for their content, security, or privacy practices.

5. Disclaimer & Limitation of Liability
Soul Academy provides content for educational and informational purposes only. We do not guarantee results from our services, and you acknowledge that coaching, events, or courses do not replace professional legal, financial, or medical advice. We are not liable for damages arising from website use, service engagement, or third-party interactions.

6. Governing Law
These terms are governed by the laws of the Federal Court of Australia.

7. Contact Information
For questions regarding these terms, contact us at [email protected].

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  • Home
  • SERVICES
    • MEET OUR FOUNDER
    • WORK WITH FAYE
    • LIGHTWORKERS
    • TESTIMONIALS
    • HOUSE CLEANSE
  • COACHING
  • EVENTS
    • EVENTS
    • DEVELOPMENT
    • PARTIES
  • RESOURCES
  • Contact